Terms and Conditions

  • Detailed description of goods and/or services
    The Durban ICC is a business in the Tourism and Hospitality industry that specializes in the provision of catered conference, entertainment and exhibition facilities .
  • Delivery policy
    Subject to availability and receipt of payment, requests will be processed within 3 days and delivery confirmed by way of email.
  • Export restriction
    The offering on this website is available to South African clients only.
  • Return and Refunds policy
    The provision of goods and services by Durban ICC (SOC) Ltd is subject to availability. In cases of unavailability, Durban ICC (SOC) Ltd will refund the client
    in full within 30 days. Cancellation of orders by the client will attract a 15% administration fee.
  • Customer Privacy policy
    Durban ICC (SOC) Ltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal
    information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
    http://www.polity.org.za/attachment.php?aa_id=3569 .
  • Payment options accepted
    Payment may be made via Visa and MasterCard.
  • Card acquiring and security
    Card transactions will be acquired for Durban ICC (SOC) Ltd via PayGate (Pty) Ltd who are the approved payment gateway for all South African
    Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the
    website. Users may go to www.paygate.co.za to view their security certificate and security policy.
  • Customer details separate from card details
    Customer details will be stored by (Your Company) separately from card details which are entered by the client on PayGate’s secure site. For
    more detail on PayGate refer to www.paygate.co.za.
  • Merchant Outlet country and transaction currency
    The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is
    South African Rand (ZAR).
  • Responsibility
    Durban ICC (SOC) Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website,
    customer service and support, dispute resolution and delivery of goods.
  • Country of domicile
    This website is governed by the laws of South Africa and Durban ICC (SOC) Ltd chooses as its domicilium citandi et executandi for all purposes under
    this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 45 Bram Fischer Road, Durban, 4001, KwaZulu-Natal, South Africa.
  • Variation
    Durban ICC (SOC) Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.
  • Company information
    This website is run by Durban ICC (SOC) Ltd based in South Africa trading as the Durban International Convention Centre (Durban ICC) and with registration number 1992/05887/30 andDirectors: V.G. Mashinini, B.C. Dumisa, N. Langa, L Ngcobo, S.L. Ntuli, L.E. Rakharebe, M.A. Rambally.
  • Durban ICC (SOC) Ltd contact details
    Company Physical Address: 45 Bram Fischer Road, Durban, 4001, KwaZulu-Natal, South Africa.
    Email: sales@icc.co.za Telephone: +27 (0)31 360 1000.