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Our Mission, Vision and Values

Mission

To deliver a world class experience that exceeds our clients’ expectations in an innovative, sustainable and proudly African way.

Vision

To be the world’s leading conference centre, where the world meets Africa.

Values

Integrity
We act with honesty, subscribe to a high level of ethics, meet deadlines, ensure accurate information and reports, are transparent and have no hidden agendas, always honour our commitments and refrain from defamation of colleagues or company.

One team, one vision, united in diversity
In supporting, growing, uplifting each other and working together towards a common goal, we achieve more.  We recognise that everyone is unique and the combination of these skills working together promotes a healthy company culture.

Passion and commitment
We express an internal desire and drive to strive for the highest level of professionalism, positivity and enjoyment in all aspects of the business by being consistent, punctual and innovative in our quest for service excellence.

Respect
This entails being courteous, tolerant, humble and disciplined. Mutual respect also entails valuing diversity, listening carefully, seeking to understand and having a desire to seek consensus.  We seek to treat others how we wish to be treated.

Accountability
We take responsibility for our roles and actions and are accountable in ensuring the highest levels of cooperation and performance.  We acknowledge our mistakes, accept the consequences and learn from them in order to grow, develop and improve.

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